The Postal Museum: New Visitor Experience

The Postal Museum: New Visitor Experience

This summer sees the grand reopening of the The Postal Museum in London’s Clerkenwell, bringing five centuries of communications history to life. The redeveloped museum reflects the vital role the postal service played in the distribution of the country’s post, with...
In the balance: Bank branches

In the balance: Bank branches

Today’s banks are redefining the in-branch experience by aiming to build deeper relationships with tech-savvy customers. See what our Joint Managing Director David says on the subject in Retail Focus’ recent article In the balance: Bank branches, which features...
The Casual Dining Dilemma – 5 Key Trends

The Casual Dining Dilemma – 5 Key Trends

The purpose of bricks and mortar casual dining spaces is changing, and there’s enormous pressure on those brands to really deliver clear reasons to visit and dwell. A brand’s special difference must be translated into a compelling offer that brings it to life from the...