We’re an award-winning retail strategy and retail design consultancy with international credentials and a proud track record.

What we do

We design high-performing, future-proofed customer experiences for retail and branded environments. We’re strategically-led, informed by a rich knowledge of consumer trends, customer behaviours, and digital insights. Our robust thinking, superior creativity, and detailed delivery lead to tangible results in sales, footfall, loyalty, dwell time, and impulse buying. 

Our Process

Meet Our Team

Awards

Testimonials

Shoptalk Europe: Stop Thinking in Silos!

Last week saw our Joint Managing Director David and client Gunnar Ingi Sigurdsson presenting the incredibly successful and award-winning Hagkaup story to a packed audience at Shoptalk Europe, the pan-European event for innovation in retail commerce. The three-day...

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Retail Banker International: Lloyds Bank Manchester

The new Lloyds Bank Manchester flagship is the latest iteration of our work with them on branch strategy, actively supporting the brand's commitment –“Helping Britain Prosper”. Check out Retail Banker International's October 2017 coverage which hails this as "a new...

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Arion Bank: Together We Make Good Things Happen

Banks are digging deep about the purpose and value of their retail branches, now that a lot of the transactional stuff is going digital. But many people still rely on face-to-face interactions when it comes to financial advice or learning about services. How to move...

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