Street Food(ie) Supermarket Experiences

    Street Food is shaking up the UK’s palate. As more and more exotic stalls pop up across towns and cities, Brits are sampling everything from Indian tacos to sushi sandwiches and sweet bao buns. According to a recent study by MCA, the UK street food...

Read more...

Creative Retail Awards: An Insider’s Guide

Our Creative Director Helen was thrilled to be a judge for the inaugural Creative Retail Awards, which recognise creative talent across the full spectrum of retail design and display. With the winners recently revealed, she lifts the lid on that process, what makes a...

Read more...

The Stage Is Set: Time for the New Branch Ecosystem

As much as banks move to digitisation, and channels become more seamless, the physical offline channel is still lagging.  What can they do to provide truly relevant branches that support the next generation of customers in their financial journey? See David’s retail...

Read more...

Secret to Hagkaup Success: And Another Gold Win!

    We’re thrilled to win another gold award for our unbelievably successful brand experience work with Hagkaup at the FAB Awards in the Retail Environment Effectiveness category. With additional accolades from impact-led Transform Awards Europe, DBA Design...

Read more...

Slow, slow quick: the new pace of bake-off

Artisan bakery products and those with health benefits are generating quicker sales than the category average. How can grocery retailers’ in-store bakeries capitalise on this? See what our joint managing partner David says on the subject in British Baker...

Read more...

World Retail Congress 2018: Innovate to Win

Thrilled and proud to be part of a UK Department of International Trade delegation at this year’s World Retail Congress (WRC) in Madrid, what did Creative Director Helen Shelley see and learn atthis annual 3-day event that brings together today's global retail...

Read more...

Check it Out: Rethinking In-store Payments

When the first Amazon Go shop opened in Seattle earlier this year, it created quite a stir. Rather ironically, customers braved huge queues to get in to a shopping experience which promised no queues on the way out. And with Amazon announcing six more 2018 locations...

Read more...

Serrano: Fresh, Happy, Mexican Kitchen

    Mexican food is the fastest-growing casual dining food category in the USA – likely to occupy a total share of above 15% by 2020, with a CAGR of almost +11%. It’s also fast becoming the casual dining option of choice across Europe. The combination of...

Read more...

Hagkaup: Silver DBA Design Effectiveness Award!

    Our unbelievably successful brand experience work with Hagkaup won a stunning silver at the DBA Design Effectiveness Awards ceremony last night! Widely viewed as the ‘Oscars’ of design effectiveness, these awards recognise that the very best design work...

Read more...

Long Live the Branch (Experience)!

80% of Millennials say they want the option to visit a bank and online Iam Bank is busy buying bank networks in the USA after 70% of their customers said they want a branch too. The future of the branch is looking very positive. Experience is the primary...

Read more...

Retail Banker International: Arion Bank

Arion Bank is on a mission to be the leading bank in Iceland for digital solutions, but it hasn’t neglected investment in its physical channel – as evidenced by the launch of its flagship branch. See why Retail Banker International thinks our new branch experience...

Read more...

Shoptalk Europe: Stop Thinking in Silos!

    Last week saw our Joint Managing Director David and client Gunnar Ingi Sigurdsson presenting the incredibly successful and award-winning Hagkaup story to a packed audience at Shoptalk Europe, the pan-European event for innovation in retail commerce. The...

Read more...

Retail Banker International: Lloyds Bank Manchester

The new Lloyds Bank Manchester flagship is the latest iteration of our work with them on branch strategy, actively supporting the brand's commitment –“Helping Britain Prosper”. Check out Retail Banker International's October 2017 coverage which hails this as "a new...

Read more...

Arion Bank: Together We Make Good Things Happen

Banks are digging deep about the purpose and value of their retail branches, now that a lot of the transactional stuff is going digital. But many people still rely on face-to-face interactions when it comes to financial advice or learning about services. How to move...

Read more...

Lloyds Bank Manchester: Helping Britain Prosper

Banks are undergoing a sea change when it comes to the in-branch experience and format of physical branches. New, sometimes radical formats including pop ups, micro banks, and roaming branches provide environments that are community focused, tailored to location and...

Read more...

Retail Focus: Food is the new retail

"Not only has food become an intrinsic part of the shopping experience, but it’s an experience in and of itself, often competing with retailers for a share of people’s leisure spend," said our joint MD David Martin. Read more in our thought piece 'Food is the new...

Read more...