Hero Format Strategy

A facilitated strategy workshop that helps leadership align around fewer, bigger, bolder growth visioning and turns complexity into a focused growth narrative.

What problem this solves

Organisations often know they need new flagship or hub concepts but lack a clear role, commercial brief, and scalable logic for those formats.

Who it is for

Brands with physical estates that want to create a small number of hero locations, halo formats, or new concept spaces that embody the future proposition.

What you get at the end

A set of role definitions for a priority format, commercially viable experience briefs, and a scalable playbook that can be extracted and adapted across the estate.

Example outputs

  • Global precedent scan and clustering of relevant format models.
  • Role definitions and suggested KPI sets for hero format(s).
  • Concept narratives, customer scenarios, and format playbook(s).

Book a conversation

Explore the role of hero formats in your network, or request an overview of the strategy approach and likely outputs.