Views Archives - M Worldwide

Monument Branch Brought To Life

See the tangible results of our strategy, design, and customer experience work come to life for Newcastle Building Society

A Renewed Enthusiasm for Bank Branches

As a consultancy we have been working with financial services around the world since 1995 – reshaping networks, branch propositions and experiences. The focus for bigger organisations over the last few years has been on transforming legacy networks which, like high street retail, had become over spaced with too many locations.

Redefining Community Banking with Unblu’s Digital Interaction

Our Co-Founder, Michael Heanue, recently joined Unblu on a tour of several bank branches across Switzerland, including a SwissPost location, to experience their personalised digital interaction service.

Icelanders are open to innovations

David Martin, Co-founder of M Worldwide, says that in short, M Worldwide specialises in developing the customer experience and redesigning spaces.

CX Insider Podcast: Finance sector innovation

Our co-founder, Michael Heanue, shares insights on best practice in customer experience and future-proofing for finance brands as the physical branch is repurposed for the digital age.

2024 Transform Awards

We are delighted to announce we have won two Silvers at the Transform Awards 2024. Best Brand Development Project and Best Brand Experience for our work with Kringlan Mall.

Blómaval Home & Garden Concept

We are excited to continue our DBA award-winning collaboration with Scandinavian chain, Husasmidjan. We will be working on their Blómaval flagship store in Skútuvogur, Reykjavik.

DBA Awards Hat-Trick!

One of the highlights of 2023 was seeing three of our projects win DBA Design Effectiveness Awards. Innovative, data driven design that delivered measurable value to our clients.

Newcastle Building Society Flagship

We are delighted to have been selected to partner Newcastle Building Society on the development of its innovative Flagship Branch bringing community-first design to the UK high street.

Healthy City Design International 2023

Our co-founder, David Martin, joined the line up this year to share insights on how to create healthier communities and the repurposing of the UK high street.

Selfoss Centre: Delivering a Vision and Master Planning

Selfoss Midtown Iceland – the new Selfoss Centre hosts shops, restaurants, hotels and cultural activities of different kinds.

Icelandic Husasmidjan chain: Innovative flagship store in the North Atlantic

The Icelandic company Husasmidjan, part of the Danish Bygma Group, have opened a pilot store.

Bank of Scotland: DBA Design Effectiveness Win!

Our branch experience for Bank of Scotland has won a DBA Design Effectiveness Award.

5 ways physical stores can become an extension of the mobile to create a winning experience

The focus of retail is undoubtably on eCommerce, but we think that physical stores are just as important for brands. Here’s my take on how retailers can create a winning experience for their customers.

7 ways to reinvigorate your workplace

For many, Covid-19 has challenged the purpose of having large

6 themes shaping the future of shopping & leisure destinations

Shopping Outlets are facing transformational times. Even before Covid the

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