Newcastle Building Society Flagship

24 November 2023

Newcastle Building Society: Leading the way on the High Street

We are delighted to share the news that this year, Newcastle Building Society selected M Worldwide as partners to develop and launch its new Monument City Flagship site. The Monument City Flagship is an opportunity for Newcastle Building Society to reconsider the experience and environment it provides to its customers and colleagues. The new Flagship location positions Newcastle Building Society as a leader in the shift we are seeing on high streets in the UK. For decades, the primary function of the British High Street has been retail. As social and commercial needs evolve, High Street locations are seen as critical to supporting and developing local communities. Newcastle Building Society is one of the organisations innovating to weave community collaboration and cohesion into its organisational strategy from the ground up.

The team at M Worldwide has worked alongside Newcastle Building Society to rethink the types of physical environments it can provide its customers and teams. M Worldwide partners, David Martin and Michael Heanue, applied their combined decades of experience in creating powerful brand experiences internationally for organisations in the financial sector on this project. The Newcastle Building Society Monument City Flagship draws on their expertise across architectural and experience design and a track record in delivering successful transformation programmes. The experience and environments Newcastle Building Society are working on include traditional, urban stand-alone locations as well as community locations in shared spaces like libraries and city centre hubs.

Summer 2024 Opening

Opening in summer 2024, the new Newcastle Building Society Monument City Flagship is  arranged over four floors at a historic, prime city centre location. The building, until recently a French Connection retail store, will open to the public and provide a compelling, community-led facility. Monument City Flagship will comprise of:

  • A community space that can be booked for use by local groups and organisations
  • A full service retail brand of Newcastle Building Society, 
  • A team meeting and event suite
  • Flexible drop-in workspaces
  • Charity and partners showcase areas
  • Support facilities

A Commitment to Community

This location will be the latest and most innovative physical articulation of Newcastle Building Society’s mission to connect communities with better financial futures. At M Worldwide, we are proud to partner with organisations like Newcastle Building Society which are taking an active and instrumental role in repurposing UK the high street as it transitions from pure retail to community and mixed use. Newcastle Building Society’s Monument City Flagship site represents the organisation’s continued commitment to active support of public amenities and fostering community collaboration and cohesion.