Author: mikeabbott

Read how we helped Game Nation transform its venue in the heart of Chinatown.

See the tangible results of our strategy, design, and customer experience work come to life for Newcastle Building Society

As a consultancy we have been working with financial services around the world since 1995 – reshaping networks, branch propositions and experiences. The focus for bigger organisations over the last few years has been on transforming legacy networks which, like high street retail, had become over spaced with too many locations.

Our Co-Founder, Michael Heanue, recently joined Unblu on a tour of several bank branches across Switzerland, including a SwissPost location, to experience their personalised digital interaction service.

David Martin, Co-founder of M Worldwide, says that in short, M Worldwide specialises in developing the customer experience and redesigning spaces.